Shipping Policy

Shipping Policy – Mart World

At Mart World, we are committed to delivering your orders quickly, safely, and efficiently across the United Arab Emirates.

Processing Time

• Orders are processed within 1–2 business days after payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

• United Arab Emirates: Estimated delivery within 2–5 business days.
• Delivery times may vary depending on your location and unforeseen circumstances such as weather conditions or courier delays.

Shipping Charges

• Shipping charges are calculated at checkout based on your delivery location and selected shipping method.
• Any promotional free shipping offers will be clearly displayed during checkout.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking details (where available), allowing you to monitor your shipment.

Incorrect Address

Please ensure your shipping address is complete and accurate before placing your order. Mart World is not responsible for delays or additional charges resulting from incorrect or incomplete addresses.

Delayed or Lost Shipments

While we strive to deliver every order on time, delays may occasionally occur due to circumstances beyond our control. If your package has not arrived within the expected timeframe, please contact our support team for assistance.

Damaged or Missing Items

If your order arrives damaged or if any item is missing, please contact us within 48 hours of receiving your package. Kindly include your order number along with clear photos of the issue so we can resolve it promptly.

Contact Us

If you have any questions regarding shipping or your order, please contact us:

Email: info@martworld.store

We appreciate your trust in Mart World and look forward to serving you with a smooth and reliable shopping experience.